Help and guides

Find guides for your account and your school's mailboxes, and the right contact for your question.

Ask OhayoSchool how things work

School leaders, office staff, teachers, and students ask their questions about using OhayoSchool directly in the Ohayo Terminal. The terminal knows OhayoSchool's functions, and OhayoSchool answers in the conversation.

Learn more about the Ohayo Terminal

Guides in OhayoSchool

For these tasks, OhayoSchool guides you directly in the application or sends you instructions by email.

Activate your account

Activate your school account on the activation page with the code from your email.

Learn more about the school account

Reset your password

Reset a forgotten password from the sign-in page.

Secure your sign-in

Protect your sign-in with a second factor and check which devices your account is signed in on.

Your school's domain

See in the mailbox administration which DNS records your domain needs, and start the check.

Learn more about school email

Connect the school website

Get an email that explains how to connect the domain of your school website.

Learn more about the school website

Export mailboxes

Export all of your school's mailboxes and follow the guide for the move.

More help

Dedicated contactTurn to the person at OhayoSchool who knows your school.Ohayo AcademyTrain your staff on teaching, student support, and workflows.ResourcesRead guides on topics such as AI and data protection in schools.Data protection and securityFind out how OhayoSchool protects your school's data.

Frequently asked questions

What if my activation code hasn't arrived?

Your school sends activation codes by email. Ask your school if no message has reached you.

Who decides what I can see in OhayoSchool?

Your school assigns roles to each account and decides which data each role can see and change.